![](https://moodle.smic.edu.au/pluginfile.php/6126/course/overviewfiles/ICTSAS527.jpg)
This unit describes the skills and knowledge required to liaise and support clients to manage and resolve problems in an Information and Communications Technology (ICT) environment.
It applies to individuals who apply high level technical and specialised knowledge in assisting clients to support, manage and resolve problems.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Systems administration and support
- Teacher: Liton Saha