
This unit describes the skills and knowledge required to apply critical thinking in order to develop solutions to complex issues arising in the workplace.
The unit applies to individuals who are required to think critically in order to develop structured and innovative solutions to overcome complex organisational issues. Individuals in these roles operate with a high degree of autonomy and may undertake non-standard work tasks involving escalated risks. These individuals are often responsible for a team or work area.
- Teacher: Fadi Hanna

This unit describes the skills and knowledge required to lead a business operation that covers the steps required to develop and implement business plans.
The unit applies to individuals who are running an organisation or who take a senior role in determining the effective functioning and success of the organisation. These individuals may oversee the work of a number of teams and other managers.
- Teacher: Fadi Hanna