This unit describes the skills and knowledge required to lead communication in the workplace within any industry.
This unit has a specific focus on the communication skills required for team leaders with responsibility for other workers.
- Teacher: Fadi Hanna
- Teacher: Shiva Shrestha
This unit describes the skills and knowledge required to apply critical thinking in order to develop solutions to complex issues arising in the workplace.
The unit applies to individuals who are required to think critically in order to develop structured and innovative solutions to overcome complex organisational issues. Individuals in these roles operate with a high degree of autonomy and may undertake non-standard work tasks involving escalated risks. These individuals are often responsible for a team or work area.
- Teacher: Fadi Hanna
- Teacher: Shiva Shrestha
This unit describes the skills and knowledge required to undertake budgeting, financial forecasting and reporting. This unit also describes the skills and knowledge required to allocate and manage resources to achieve the required outputs for the business unit. It includes contributing to reviewing financial information, analysing financial risks, preparing a budget and reporting on financial activity.
The unit applies to individuals who have managerial responsibilities which include overseeing the management of financial and other resources across a business unit, a series of business units or teams, or an organisation. It covers all areas of broad financial management. In a larger organisation this work would be supported by specialists in financial management.
- Teacher: Fadi Hanna
- Teacher: Shiva Shrestha